Lanten is an AI agent that triages issues, coordinates with contractors, and keeps tenants & landlords updated about job status — without your staff lifting a finger.
A leaking tap turns into a 14-message thread. The contractor needs more info. The tenant goes quiet. The landlord wants an update. Multiply by 200 properties and you have a team that's permanently behind.
Most agents handle this with WhatsApp groups, spreadsheets, and a heroic level of patience. Fixflo and similar tools digitise the form — but the back-and-forth is still on you.
Lanten is the back-and-forth, automated.
Before anything escalates, Lanten tries to resolve it. The AI reads the message, identifies the issue type, checks against your playbook, and asks the right diagnostic questions — the same ones a good coordinator would ask.
When self-resolution fails, Lanten doesn’t drop the ball. It collects photos, confirms details, and opens a structured issue — automatically classified by trade, priority, and compliance risk. No form-filling for your team.
Lanten identifies the correct trade from your approved contractor list and sends them the full job details — description, photos, property address, and access notes. All they need to assess and quote.
When the contractor responds, Lanten logs the quote and automatically notifies the landlord — with the job details, the quote, and a one-tap approval. Your team doesn’t need to touch it.
The landlord approves directly from the notification. Lanten immediately instructs the contractor to proceed and sends a formal job authorisation — no follow-up calls, no email chains.
The contractor confirms their attendance window and Lanten passes it straight to the tenant — with a friendly message, the engineer’s name, and what to expect. Everyone’s informed without your team making a single call.
When the work’s complete, Lanten closes the loop — asking the contractor to confirm completion, checking in with the tenant, and marking the issue resolved. No loose ends.
Lanten doesn’t just close jobs — it builds a picture of your portfolio. Resolution times, contractor performance, repeat issues, compliance exposure. The data that makes you a better agent and a stronger business.
That's it. No setup fees, no per-issue charges, no enterprise sales process. Cancel any time.
A 20-minute demo on your own properties. We'll show you the time and money Lanten will save your team — and answer any questions you might have.
Get a quick rundown of how Lanten works from your favourite AI assistant.