Lanten is a UK-based, founder-led company building AI maintenance management. We work hand-in-hand with letting agencies — their coordinators, their landlords, their contractors — to build a product they actually find valuable.
The UK lettings industry runs on heroic patience. Coordinators spend their days reading WhatsApps, forwarding emails, ringing contractors, chasing landlords, updating tenants — for issues that mostly follow predictable scripts.
Modern AI is good enough to handle this. Not perfectly — you still need humans for judgement calls, escalations, and edge cases. But for the 60-70% that’s routine, an AI agent is a much better fit than a tired human at 6pm.
We started Lanten to build that agent properly: with the playbooks, the audit trail, the integrations, and the operational discipline that actually works in lettings.
Customers, not investors. We talk to property managers every week. We ship what they ask for, in priority order.
Hands-on partnership. Every agency we onboard gets direct, hands-on support from the team building the product. No tier-one ticket queues.
Quality over volume. We’d rather have 50 happy agents than 500 unhappy ones. Onboarding is white-glove.
Notes on the lettings industry, AI in maintenance, and how to actually run an agency without burning out your coordinators.
Repair admin grew 3x in five years. Coordinator headcount didn’t. The maths doesn’t work without automation.
Fixflo replaced paper with structured fields. Modern AI agents replace the back-and-forth that follows.
Tenants don’t care about your portal. Meet them where they already are.
We’re a small group of engineers, designers and operators who care a lot about the lettings industry getting a tool it deserves. If you want to ship product that gets used by real people every day — with short feedback loops and a high bar for quality — we’d love to hear from you.
We post open roles and team updates on LinkedIn.
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