Comparison

Lanten vs Fixflo: which is right for your agency?

Fixflo digitises the maintenance form. Lanten handles the work. Here’s a practical, honest comparison.

The short version

Different tools, different problems.

Fixflo is a structured intake form. It replaces "tenant emails description" with "tenant fills in fields." That’s genuinely useful — it standardises the data your team works from.

Lanten is an AI agent. It reads the message (Fixflo form, WhatsApp, email — doesn’t matter), tries to resolve the issue, coordinates the contractor, updates the tenant. The form is just one input.

Most agents we talk to use both, eventually.

Side by side

Feature comparison.

Feature Lanten Fixflo
Structured issue intakeYesYes
WhatsApp tenant commsYesNo
AI auto-resolution of common issuesYesNo
Automatic contractor dispatchYesManual
Landlord one-tap approvalsYesManual
Live status boardYesYes
Audit trailYesYes
Pricing per unit£1/moTiered
Setup fee£0Varies
Min contractMonthlyAnnual
When to pick which

It depends on what you need.

Pick Fixflo if…

You want a structured intake form, you have plenty of staff to coordinate the rest, and you don’t need WhatsApp support.

Pick Lanten if…

You want the work done, not just the data captured. You want WhatsApp + email + structured intake. You want to give coordinator hours back.

Use both if…

You already have Fixflo and want AI on top. Lanten reads Fixflo issues and runs the rest of the workflow.

See Lanten on your real maintenance flow.

20 minutes. We’ll show you what changes — or doesn’t — for your agency.

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